Thank you for choosing Clarity Within Counselling for your mental health needs. This Privacy Policy outlines how we collect, use, and protect your personal information in the context of our counselling services. By using the website and engaging in our counselling services, you agree to the terms set forth in this policy.

​

1. Information We Collect:

a. Personal Information:

· When you sign up for counselling, we collect personal information such as your full name, contact details, and relevant demographic information. This information is collected during the registration process or when scheduling sessions.

b. Sensitive Information:

· During counselling sessions, you may choose to share sensitive personal information related to your mental health. This information is treated with the utmost confidentiality.

​

2. How We Use Your Information:

a. Counselling Services:

· Your personal information is used to facilitate counselling sessions and ensure the delivery of quality mental health services tailored to your needs.

b. Communication:

· We may use your contact information to communicate with you about appointment scheduling, session updates, and other relevant matters.

​

3. Data Security:

a. Confidentiality:

· We adhere to strict confidentiality standards. Your counselling sessions and personal information are securely stored and accessible only to authorized personnel involved in your care.

b. Security Measures:

· We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, or alterations.

​

4. Sharing Your Information:

a. Legal Requirements:

· Your personal information will only be disclosed if required by law or in response to a valid legal request.

b. Third-Party Involvement:

· We do not share your personal information with third parties without your explicit consent.

​

5. Your Choices:

a. Opting Out:

· You have the option to opt-out of receiving promotional communications. Instructions for opting out are provided in relevant communications.

​

6. Changes to this Privacy Policy:

a. Updates:

· We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website, and the last update date will reflect the latest revision.

​

7. Contact Information:

If you have any questions or concerns regarding our Privacy Policy, please reach out to us at sandra@claritywithincounselling.com

​

8. Governing Law:

This Privacy Policy is governed by and construed in accordance with the laws of New South Wales.