1. Acceptance of Terms

By accessing and using the Clarity Within Counselling website ("the Website"), you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using the Website.

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2. Services Offered

Clarity Within Counselling provides online and walk ‘n’ Talk counselling services. These services are not a substitute for professional medical advice or treatment. If you are experiencing a crisis or emergency, please contact your local emergency services immediately.

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3. User Responsibilities

By using Clarity Within counselling services, you agree to:

a. Provide accurate and honest information.

b. Respect the privacy and confidentiality of the counselling sessions.

c. Use the services responsibly and within the bounds of the law.

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4. Privacy and Confidentiality

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the counselling services, you consent to the terms of our Privacy Policy.

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5. Limits of Confidentiality

While we prioritize confidentiality, there are legal and ethical limitations. Clarity Within Counselling may be required to disclose information if there is a risk of harm to yourself or others, or if required by law.

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6. Payment and Fees

The fees for counselling services will be clearly communicated. Payment is due prior to the scheduled session. Refunds are subject to our refund policy, as outlined during the payment process.

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7. Appointment Scheduling and Cancellation

Appointments can be scheduled through the Website. Please provide notice at least 24 hours in advance if you need to cancel or reschedule a session.

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8. Disclaimer of Warranties

Counselling services are provided "as is" without any warranties, expressed or implied. Clarity Within Counselling makes no guarantees regarding the outcomes of counselling sessions.

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9. Limitation of Liability

Clarity Within Counselling shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the counselling services.

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10. Changes to Terms

Clarity Within Counselling reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Website constitutes acceptance of the updated terms.

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11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales. Any disputes arising from or related to these terms shall be resolved in the courts of New South Wales.

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Contact Information:

If you have any questions or concerns about these terms and conditions, please contact us at sandra@claritywithincounselling.com